Three Dimensions of Hospital Performance (Part 3: KPIs)

The data in a Hospital Information System (HIS) plays a central role in generating the KPIs for these three dimensions. A hospital will have other systems, most notably Finance and HR, which also contain valuable KPI data.

Read More

Three Dimensions of Hospital Performance (Part 2: Relationships)

A hospital is a "system" and maximising performance of one part of the system does not necessarily result in maximum performance overall. The diagram in this article shows that a change to one dimension has consequences for the other dimensions.

Read More

Three Dimensions of Hospital Performance (Part 1)

Different hospitals have different perspectives on 'performance' depending on factors such as location (urban or rural/remote), organisation type (for-profit or not-for-profit), funding (government or private) and service mix (general or speciality hospital).

Read More

Hospital Revenue Cycle

Revenue management is not just the responsibility of the Finance Department. The diagram shows, a 'whole of hospital' effort is required to manage revenue effectively.

Read More

Why Hospitals Administrators Should Care About Diagnostic Related Groups (DRGs)

EMR and EHR systems are fundamentally different. It is not enough to add a patient or clinician portal to an EMR system and call it an EHR, or add basic clinical data entry to an EHR system and call it an EMR.

Read More

The Difference between EMRs and EHRs

EMR and EHR systems are fundamentally different. It is not enough to add a patient or clinician portal to an EMR system and call it an EHR, or add basic clinical data entry to an EHR system and call it an EMR.

Read More